Privacy Policy

Introduction

SoCal HVAC Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our referral service.

Information We Collect

We may collect information that you provide directly to us, including:

• Name, email address, phone number, and service location
• Details about your HVAC service needs
• Communication preferences

Call Recording Disclosure

Calls to (555) 123-4567 may be recorded for quality assurance, training, and dispute resolution purposes. By calling us, you consent to the recording of your call. If you do not wish to have your call recorded, you may contact us via email at leads@lead-gen-hvac.com instead.

California Penal Code §632 requires two-party consent for recording confidential communications. We comply with this and all applicable laws. Recorded calls are stored securely and are not shared with third parties except as necessary to provide our referral service or as required by law.

How We Use Your Information

We use the information we collect to:

• Connect you with HVAC contractors in our network
• Respond to your inquiries and provide customer support
• Improve our referral services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• HVAC contractors in our network for the purpose of providing you with service quotes
• Service providers who assist us in operating our website and business
• Law enforcement or regulatory authorities as required by law

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, please contact us at leads@lead-gen-hvac.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at leads@lead-gen-hvac.com or call (555) 123-4567.